check icon document-download icon

Check your delivery’s progress

We offer services from Royal Mail and Parcelforce Worldwide which can be fully tracked and/or have confirmation of delivery. Please see the information below on how to track your items sent using their services.

chevron-right icon check icon chevron-right icon

chevron-right icon check icon chevron-right icon

check icon document-download icon

Your tracking reference number

  • To track your item, you will need the reference number found on your Post Office receipt. This may be called a barcode or a reference.
  • The reference number is between 9 and 27 characters long .
  • If you have sent your item at a Post Office and you have lost your receipt or tear off label, Royal Mail or Parcelforce Worldwide won’t be able to tell you the reference number.
  • Only a reference number can be used to track an item, other information such as a name or address cannot be used to track items.

chevron-right icon

More about sending mail

Useful links, extra information and related mails services.

minus icon plus icon

Some common questions


Can I track a parcel without a tracking number?

Can I track a parcel by address?

Can I track a parcel with proof of postage?

How do I track a parcel from overseas?

How do I track a parcel I’m sending overseas?

What if I have more questions about tracking my parcels?

Contact us

Find us at the office

Humble- Micallef street no. 52, 81559 Jakarta, Indonesia

Give us a ring

Arieal Keswick
+27 450 860 545
Mon - Fri, 9:00-18:00

Reach out